Name: Sanlam Nigeria
Address: Plot 1612, Adeola Hopewell, Victoria Island, Lagos, 101241, Nigeria, Victoria Island, Lagos, 101241, Nigeria
Telephone: +234-1-2704595
Rating: 4.0

Sanlam Nigeria

4 from 3 Reviews and Ratings

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Musa Adebayo Guest

1 month ago

Good coverage but their staff response time is frustrating

I've been looking at insurance options for my properties and Sanlam Nigeria came highly recommended so I finally went to check them out. The policies they offer are solid and the rates are competitive for what you get honestly, but chai the time it took just to get someone to explain things to me was something else. I sat there for almost 45 minutes before an agent was free, and the whole office seemed understaffed that day sef. Everything else about the experience was fine but that waiting time nearly put me off and it shouldn't be like that for a company this big.

Date of experience: Jun 23, 2025

Bisi Eze Guest

1 month ago

Good coverage but their office process is slow sha

Long time customer dropping a review finally because I needed to sort my motor insurance and honestly Sanlam came through with options wey make sense for my Uber runs. The policies they explained were straightforward and the staff person who handled me was patient answering my questions about coverage and claims. My only complaint though is the whole process took longer than it should have at their office in Sokoto - I spent almost two hours waiting for documents even though they weren't that busy that day. I no go lie the insurance itself is solid for what I pay but abeg they need to sort their office operations better because time is money when you're a driver like me.

Date of experience: May 11, 2025

Rukayat Usman Guest

1 month ago

Insurance coverage was smooth but their app is frustrating sha

Was skeptical at first but came in to ask about a policy for my parents and the staff member actually took time to explain everything without rushing me. They got me sorted quick quick and the whole process wasn't as complicated as I thought it would be. My only issue is their mobile app though, the thing is so slow and unintuitive I can barely check my policy details without it freezing. For an Africa leading brand in 2024 you'd think they'd invest more in making their app work proper but I no go lie the actual service at the office was good.