Name: Access Bank
Address: 14/15 Prince Alaba Abiodun, Victoria Island, Lagos, 101241, Nigeria, Victoria Island, Lagos, 101241, Nigeria
Telephone: +234-1-2712005
Rating: 3.5

Aminu Bello Guest

1 month ago

Good bank but their app frustrates me sha

Been with Access Bank for almost two years now and the mobile app is honestly where they lose me. Everything moves slow — transfers take forever to process, and when I tried to check my balance last week the app just hung for like 10 minutes before loading. Their ATMs work fine and the branch staff near my area are actually helpful, but abeg why is a bank this big still struggling with their technology? I no go lie, they have the customers, just need to fix their backend sef.

Date of experience: Dec 07, 2024

Chioma Chukwu Guest

1 month ago

access bank kano is fine but

The banking experience there is solid sha. Staff are friendly, transfers go through quick, no stress with opening accounts or anything. My only thing is — last time I came in, the AC was struggling so bad I was sweating through my shirt while waiting. Small small thing but abeg, fix that thing before people start melting in there.

Date of experience: May 04, 2026

Kemi Abubakar Guest

1 month ago

Access Bank calabar branch decent but the queuing system eh

Guy, I no go lie, the staff them treated me fine when I finally got to the counter. But abeg that queue management sha, I stood there for almost 50 minutes watching three tellers while everybody just dey press together like sardines. The transactions fast once dem attend to you, and the girl wey helped me was actually patient with my questions about my account. But next time make dem add one more person to handle the morning rush because e no easy.

Date of experience: Feb 15, 2025

Bisi Abubakar Guest

1 month ago

access bank kano branch na mix up

Guy sha, I went there last week to sort out my account issues and the thing is, their online platform worked smooth when I needed it but the branch staff? E no easy. I waited almost 50 minutes before anybody even acknowledged me standing there, and the girl at the counter didn't even look up when I finally got to her. The account problem got sorted sef but that kind of treatment no sit right with me.