Review Time
Long time customer dropping a review finally because I need to talk about what happened last week. Went to settle some transaction issues and the staff at the counter sha just kept me waiting almost 50 minutes before anyone even looked at my file, meanwhile people who came after me were being attended to. The bank itself looks solid and they have good history but honestly for a century-old institution the service is moving at tortoise speed, e no easy. I'll still use them since I've been with them long but abeg they need to train their people better.
Regular customer here and I must say Union Bank has been solid with me — especially when I needed to sort out some transactions last month, the staff at the main branch in Ibadan was actually on top of things. Most banks sha will have you waiting forever but these ones processed everything quick quick without the usual stress. I won't lie, banking here beats the drama you get at other places, and for a century-old bank they still know how to treat customers proper.
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Union Bank is one of Nigeria's long-standing banks, providing retail and corporate services for 100 years.
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