Was skeptical at first but came in to ask about a policy for my parents and the staff member actually took time to explain everything without rushing me. They got me sorted quick quick and the whole process wasn't as complicated as I thought it would be. My only issue is their mobile app though, the thing is so slow and unintuitive I can barely check my policy details without it freezing. For an Africa leading brand in 2024 you'd think they'd invest more in making their app work proper but I no go lie the actual service at the office was good.
