Name: Regency Alliance
Address: 2 Ebun Street, Gbagada, Lagos, 100234, Nigeria, Gbagada, Lagos, 100234, Nigeria
Telephone: +234-1-2713111
Rating: 3.7

Regency Alliance

3.7 from 3 Reviews and Ratings

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Miriam Abubakar Guest

3 months ago

Insurance cover is solid but their customer service needs work

Came to sort out my risk cover last month and the policies they offered were actually comprehensive, which I appreciated. But chai, the waiting time sha almost killed me. I sat there for almost an hour before anyone even called my name, and when the officer finally attended to me, you could tell she was rushing through everything just to clear the backlog. Good products but they need to hire more staff or at least move faster because for a civil servant like me with limited free time, that experience was frustrating.

Date of experience: Mar 21, 2025

Adaeze Bello Guest

3 months ago

Finally got insurance sorted without the stress

Long time customer dropping a review finally because this is the first time I actually understood what I was signing up for. The lady who attended to me took time to explain the coverage properly instead of just pushing papers at me like the other places do. For someone like me running a business, knowing exactly what my salon is covered for gives me peace of mind abeg. Worth the effort honestly.

Date of experience: Apr 03, 2025

Temitope Okafor Guest

3 months ago

Insurance cover is solid but their customer service though

Came for a quick consultation about risk cover and the guy who attended to me actually knew his stuff, explained the whole thing clear clear without rushing me which I appreciated. But abeg the waiting time was something else na, I sat there almost an hour before anyone even looked in my direction and their office was not even that busy. The insurance plans they offered were decent and the prices not too bad compared to what my friends pay elsewhere, but the way they handle follow-ups after you sign up is just lazy. I'll use them again but they need to sort out their reception area management because first impression matters