Review Time
Been buying Nestle stuff for years now — Milo, Maggi, all that — and the quality is always consistent sha. Went to pick up a bulk order last week though and waited almost an hour just for them to process it, even though I called ahead. The products themselves are solid and prices are fair, but abeg their ordering and pickup process needs serious improvement. Won't stop buying but next time I'm going somewhere else if they keep wasting my time like this.
Used to be my go-to but honestly Nestle Nigeria has changed since I first came. The Milo and cereal are still decent quality I won't lie, but abeg the prices now? E no easy. I came for a quick check at the supermarket and I'm seeing same tin I bought three months ago for almost double the price, and then when I actually bought something the packaging looked like it had been sitting in a warehouse forever. The thing is, they have good products but dem need to do better with how they're treating customers' pockets these days.
I must say the quality of their stuff is solid — I use their milk and cereals regular. But chai, the girl at the counter sha doesn't even make eye contact when you walk in, just scrolling her phone like you're invisible. Last time I came in I waited almost 20 minutes before anyone attended to me even though the place wasn't even full. Good products sef but they need to train their staff better on how to treat customers.
Been buying Nestle stuff for years now and I no go lie, the quality is always there — whether na Milo, Maggi, or their other things. The thing is sha, finding their products in Kano has become a small small wahala. Last week I went to three different shops looking for a specific item and only found it in one place, almost 30 minutes trek from my area. They need to work on how they distribute to smaller retailers because making customers hunt for your products na not how you keep loyalty.
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Nestle Nigeria Plc is one of the largest FMCG companies in the country, famous for brands like Maggi, Milo, and Nespresso among households.
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