Review Time
Came to get travel information for a trip I'm planning and the staff actually knew what they were talking about sha, which was refreshing. But waiting to be attended to was ridiculous, I stood there for almost 30 minutes before anyone even asked what I needed. The lady who eventually helped me was knowledgeable about packages and options but she didn't really explain things clearly, I had to ask follow up questions for everything. For an association that's supposed to help travelers, their customer service needs serious work because I left more confused than when I came in.
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National Association of Nigeria Travel Agencies ensures professionalism and ethics in the travel sector.
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