Frequent customer here and I must say Ladgroup's shea butter processing is solid. The product quality is there, packaging looks professional, and you can tell they know their business with the oilseed processing. My only gripe sha is that when I came to place a bulk order last month, I waited almost an hour before anyone actually sat down to discuss pricing and delivery with me. For a business that's supposed to be a leader in this space, the way they handle customer inquiries is just frustrating sometimes.