Came to check out their shea butter processing operation after hearing about them and the product quality is actually solid I won't lie. But waiting almost an hour just to speak to someone about bulk orders when there were only three of us in the place was frustrating, and the staff seemed more interested in their phones than helping customers. They've got potential and the shea butter itself is worth it, but abeg they need to train their people better because the product quality doesn't match the service experience.