Came to them for some IP documentation work and the lawyers actually knew their stuff which was refreshing, but abeg the waiting time was something else. I sat there for almost two hours before anyone even looked at my file, and when they finally did attend to me the whole process felt rushed like they just wanted to get me out. The work itself was solid and they explained everything clearly which I appreciated, but for what they're charging and the time I wasted waiting around, I expected better coordination sha. Won't say they're terrible but they need to sort their system out before I come back.
