Came for a quick consultation about my policy and the whole thing felt like they were doing me a favour sef. Staff at the counter took their time explaining what I needed but when I asked about filing a claim they suddenly became vague and kept pointing me to different people. The rates are fair I won't complain but honestly the service here makes you wonder if they actually want your business or not. Three stars because they exist and do what they suppose to do but abeg they need to sort out their customer service wahala.