My friend dragged me here for help with my salon's social media presence and I'll give them credit, they actually understood what I needed without me explaining too much. The team was knowledgeable about branding and what works for modern businesses like mine, and they had solid ideas that made sense. My only gripe is that getting feedback from them took forever and there were times I didn't know what was happening with my project until I chased them up myself. For a media company that's supposed to be about keeping the pulse, their internal communication needs serious work but the final work was solid.
