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Ibrahim Yakubu
Social media strategy work but communication na problem

Long time customer dropping a review finally because I need to be honest sha. They know their way around digital marketing and my fashion brand's Instagram presence improved noticeably after their campaign, but getting feedback from them was like pulling teeth. I'd send messages and wait days for responses, meanwhile they're collecting money monthly and I'm just there wondering if my content is even being monitored. Good work on the strategy side but the customer service aspect needs serious fixing abeg.

3
Date of experience: Oct 27, 2025

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