My family went through a tough period last year and honestly Red Cross NG was there in ways I didn't expect. The staff who came to assess our situation was patient with all our questions and didn't make us feel bad about needing assistance sha. What got me was how they followed up after, checking in to make sure we were managing okay and not just disappearing after the initial help. For a civil servant like me on this Kaduna salary, their support made a real difference and I'm genuinely grateful.