Wasn't even planning to try Payant at first because honestly I thought it was too techy for my salon business, but my accountant insisted and I gave it a go. The payment processing itself is actually smooth and I like how the invoicing templates save me time when I'm billing clients, so that part is solid I won't lie. The problem is when something goes wrong or you need help, getting through to their support team is like trying to reach the bank on a public holiday. Three weeks now I've been waiting for someone to explain why a transaction got flagged and they've just left me hanging sef.
