I've been using Octamile for a few months now and the digital insurance infrastructure they have is solid, makes everything faster than going through the usual stress. The thing that annoyed me though is their mobile app kept crashing whenever I tried to access my policy details during work hours and it took them almost a week to fix it. For a fintech company in 2024 that's not acceptable, their web version works fine but most of us are on phone. Everything else runs smooth and the team responds to emails which I appreciate, but abeg they need to sort that app out because it defeats the purpose of having digital infrastructure if it no work when you need am.
