I came to NITDA hoping to learn about digital economy stuff for my farming business and the staff actually took time to explain their regulatory role and support programs. The person who attended to me didn't rush me through or treat me like I was wasting their time even though I'm just a farmer from Yola trying to understand how all this affects small businesses like mine. They pointed me to resources and guidelines that are actually helpful, not some confusing government jargon sef. This is the kind of support that makes a difference when you're trying to grow something small in Nigeria.