Long time customer dropping a review finally because Net Media has been handling our social media strategy for about six months now and honestly they know their work. The team understands the digital space well and they've grown our engagement small small, but abeg the wahala is how long it takes them to respond to messages and implement changes. I sent feedback on a campaign last month and had to follow up three times before anything happened, which for a business that's supposed to be strategic about media management is frustrating. Still worth it overall but they need to tighten up their communication response time sha.
