Been with MultiChoice for almost two years now and I won't lie the channels are decent — got my kids watching their programs and I catch football matches on weekends. But abeg, the billing system is something else. Last month they charged me twice for the same subscription and when I called customer care, the girl on the phone kept transferring me around like I'm playing some game. Finally got refunded after pestering them for three weeks, which shouldn't be that hard in 2024. Service is solid when everything is working but their admin side needs serious sorting out.
