Came for a medical device my doctor recommended and the staff actually knew their stuff, explaining everything clearly which I appreciated. Quality of the orthopedic equipment sha is really solid and worth the money you spend. My only gripe is the waiting time was longer than expected even though I had called ahead, and nobody really followed up to check if I was satisfied after. Overall though if you need surgical or orthopedic devices you can trust what they offer here, just go with patience.