Long time customer dropping a review finally because First Bank has treated me well as someone who handles accounts for small businesses around Bauchi. The staff know me by name at this point and they process my transactions quick quick, no unnecessary wahala like some branches. My only gripe though — and this one annoyed me last week — the queue system is just chaotic. They have like 5 counters but only 3 people working and you standing there watching empty chairs while your lunch break finishes. Apart from that though, solid bank and I can't complain much for a 4/5.