Tried this platform for boosting my Instagram engagement and the tools themselves are actually decent sha. Set up was straightforward and I saw some real improvement in my metrics within the first month. But here's where it fell apart for me: when I had questions about features, getting a response took forever and the support team seemed like they didn't even know their own product. For the price they charge, customer support should not be this slow and unhelpful, so I'm stuck on the fence about sticking with them.
