Reluctantly agreed to come here and try their compliance tools after my colleague at the pharmacy wouldn't stop ranting about them. The dashboard itself is actually organized and the risk management features are solid, but abeg their customer support response time is something else entirely. I waited almost three days for a reply to a basic question about setting up one of their modules and by the time they responded I'd already figured it out myself. For what they're charging monthly, that kind of wait time sha shouldn't be happening.
